企業情報

コミュニティガイドライン

1.Social Media Policy

 

LIXIL Realty Corporation (hereinafter referred to as the "Company") has stipulated the following social media policy (hereinafter referred to as the "Policy") in order to have better communications with its customers. The Policy applies to all customers who use its social media together with the utilization regulations of each social media. The Company would like its customers to understand that a customer shall be deemed to have agreed to the Policy when he/she uses any of the Company's social media.

2. Official account list for the Company's social media

 

The Company operates the following social media.
Any social media not indicated here is not the one it is officially operating,
and it cannot be responsible at all for the information contents described in such media.
Smart Realestate Owners Facebook page https://www.facebook.com/LR.Smart.Fudousan.Owners
Smart Ouchi Sagashi Facebook pagehttps://www.facebook.com/LR.Smart.Ouchi.Search
Smart Ouchi baikyaku Facebook page https://www.facebook.com/LR.Smart.Ouchi.Sell

Operation of the social media and the information described on them may be closed, suspended, changed or deleted without any prior notice.

3. Exemption from responsibility

 

(1)The Company is not obliged to assure the accuracy or integrity of the information on its social media.
(2)The Company shall not take any responsibility at all for any damage caused by a customer's use or unavailability of its social media.
(3)The Company shall not take any responsibility at all for any trouble or dispute caused at a customer or between a customer and a third party in relation to its social media.
(4)The Company shall not be responsible at all for the content posted by a customer.
(5)The Company disseminates its official announcement or view using its website and news releases.
Information posted by the Company or its employee does not always represent its official announcement or view.
In addition, the content posted by a customer does not reflect the opinion or ideal of the Company, its employees or those concerned.

4. Prohibitions

 

(a)A customer shall not take any of the following actions when using the Company's social media
(1)Pretending of a third party (or the Company) or any action which, according to the Company's judgment, may be highly possibly sockpuppetry by a customer;
(2)Action for political or election activities, religious activities or criminal conduct; action inducing criminal conduct;
action to abuse and slander any particular individual, ace, religion, corporation, property or area;
posting or sending of a harmful computer program or the like;
or any other action which is or is suspected to be against laws, regulations, or public order and standards of decency;
(3)Action for sales activity of the customer or a third party; or action to reproduce, sell, publicize or otherwise use the information obtained through the Company's social media beyond the scope of private use;
(4)Action to obstruct the Company's operation of the social media, or action to cause or suspected to cause any disadvantage at a third party (including the Company), or action to prevent other customers from using or accessing the Company's social media or a part of such social media;
(5)Action to identify, disclose or divulge any private communications with the Company or a third party or any personal information, privacy or secret information without consent from the person such information belongs to, or action to open the sales prices at any particular shop (including online shop);
(6)Action to use password mining, hacking or any other means to try unfair access to the services, account, computer systems or networks connected to the server used for the Company's services;
(7)Action to try accessing the content or information by any means other than the means intentionally made available by the Company;
(8)Action to impose excessive burden on the Company's social media server or other action considered as unfair practice as specified by the respective social media operator;
(9)Any other action the Company judges inappropriate in the light of the purpose of its social media
(b)Any customer shall not make any expression that falls on any of the following items (including other similar expression) in the content posted to the Company's social media.

(1)Expression which induces or is suspected to induce false contents or misunderstanding;
(2)Unduly emotional, discriminatory, or obscene expressions or other expression that may be treated as a problem from the ethical viewpoint;
(3)Expression which the Company judges as an attack against it containing the customer's dogmatic or assertive expression such as "you should not purchase", "you should stop buying it by all means", "the worst one" and "the lowest one" without showing any rational grounds;
(4)Expression which is felt unpleasant by other customers and expression which may disturb the order of the Company's social media;
(5)Other expression the Company judges inappropriate in the light of the purpose of its social media

(c)If the Company judges that a customer, whether intentionally or by mistake, takes or is threatened to take any of the following actions,
it may take any or some of the measures below to such customer without giving any prior notice.
(1)Measure with writing of comment etc. or deletion of posted contents or the like;
(2)Measure with imposing restriction on utilization of the Company's social media;
(3)Measure with giving a warning or recommendation via message function or private e-mail within the Company's social media;
(4)Measure with announcement of a measure or measures taken among those described above via message function
or private e-mail within the Company's social media;
(5)Other measure selected by the Company to eliminate the prohibited action by a user or delete the prohibited expression.
(6)Please allow us to delete or hide any other post which abuses and slanders the Company or other posters.

Please refrain from any actions including infringement of the copyright, trademark right,other intellectual property right and any offences.
If we find an illegal post, we shall delete or hide the post without giving any prior notice.

5.Handling of personal information

 

When the Company obtains personal information from customers, it will appropriately manage the information in accordance with the privacy policy it specifies
http://www.lixil-realty.co.jp/privacypolicy.html

6.Contact

 

f you have any question about the Company's social media, make an inquiry from the below.
Contact:LIXIL Realty Corporation
E-mail: era-koho@erajapan.co.jp
Address:Matsumoto Bldg. 5F 14-15 Nihonbashi, Odenmacho, Chuo-Ku, Tokyo 103-0011 Japan
Tel: +81-3-5652-0015

Ownership of Copyright :LIXIL Realty Corporation

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